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I guess this is my second purging for today.

Man, there must be some serious stuff buried deep in my heart, because my hands are itching to give all these words up.

I don't like having to be so dependent on an electronic journal for my will to keep on going, but it's necessary.

Right now, though, I think my hands are just itching for no reason. I'm at a loss for words as to what words I need to give up now. But I need to give up something, so on I type.

Oh, today I e-mailed back that person the apology I said I would give to her. It's not really that much of a problem, I guess I exaggerated a bit. I'm happy that it wasn't so bad but I still felt the need to apologize to her. I was being pretty stupid.

Hopefully this means that I am still on the path to getting this ()@*#U!(Q*EU#$ job figured out. I mean, customer service is a pretty delicate job to have. You're like the middle man between a potentially volatile population of customers, ranging from your measly status and pay grade to the commanders of squadrons, and a potentially ignorant conglomerate of systems and regulations that no one could fully understand without selling their soul to the devil a few times. And you have to deal with the situation without doling out multiple pitchfork and torch combos onto either side.

Oh, and don't forget that this is exciting tax time now, and I'm currently the only one who's actively doing something with the previously tax-free status of many members attached to this base!

I know of at least 3 people who have inconsistencies with their W-2, which is due to negligences not only on my part but by people who have just recently come to this base from other bases. I'm glad that the person who recently came here already had their case reported, due to diligence of a higher power (lol), and is already in the process of getting their new W-2.

But despite all of this, I realize that the primary duty I have should exempt me from worrying about all of this. It should. As a cashier, and thus part of the Disbursing team, I am not responsible for processing anything outside of specific vouchers that are created for collection or disbursement purposes. If I was, there would be a conflict of interests: I could twist and distort some minor details to direct money into other places without anyone else knowing about it. It really would be quite simple to accomplish now that I think about it.. Not that I would be that kind of person to do that kind of stuff, but anyway....

Usually this also means that cashiers are not responsible for preparing military pay transactions. But stingy, bitter, crusty old mofo's that think I don't do much work as a cashier would think otherwise. So instead of having me do other duties not related to Finance in the slightest (thus allowing others to do their jobs more efficiently by not having those duties consume their time, which BY THE WAY would be spent about the same as mine if I was just a cashier and nothing else),

I don't know. Maybe I've gotten a bit bitter myself because I put all this work on my back while only just recently feeling the pains and regrets of my choices.

Regardless of what I know or not, I have the drive to start delegating this workload to other people. This way, not only will I be able to do more with less, I will be able to do less with more.

That was kind of a weird way to put it, but it was rambling. I wasn't thinking when I typed that. It still makes decent sense though. I will be able to do more work with less stress, and I will be able to do less work with more energy.

Sounds like a nice deal. I'm afraid I'm going to have to go with my gut on this one. I don't like having people who aren't experienced with this to do this work, but I'll have to make do with them.

One lesson learned, ninety-nine thousand left.